Aquatic Policies & Weather Updates

Aquatic Policies

The Fox Valley Park District is committed to ensuring the safety of guests and asks everyone to follow these regulations:

• Parents or guardians are responsible for supervising their children. Lifeguards are on duty to enforce rules and respond in case of emergency.
• Children under 12 years old must be accompanied and actively supervised by a guest 16 years and older in order to enter the facility.
• Adult swim is designated for ages 16 and older. Those age 12 to 15 may use the facility during this time when accompanied and actively supervised by a parent/guardian on the pool deck.
• Unsupervised children age 12 to 15 may use the facility during family hours only.
• Everyone entering the facility for open swim must pay admission. This applies to guests that will be swimming and supervising swimmers or those accompanying swimmers with the intention of staying on the deck.
• Guests under 48 inches tall must be wearing life jackets or be within arm’s reach of their parent or guardian at all times.
• All life jackets must be U.S. Coast Guard approved. No other flotation devices are permitted.
• Guests must be 48 inches tall to ride the waterslides.
• Guests are encouraged to make any special needs known to the management, who will be happy to assist guests.
• Tobacco and alcohol are strictly prohibited.
• Absolutely no glass is allowed into the pool area. This includes drink/food containers, goggles, masks, diving equipment, etc.
• No diving masks allowed in the facility.
• Cell phone usage is prohibited in the locker rooms.
• Guests must wear commercially sold swimsuits to participate in recreational aquatic activities.
• All apparel and footwear brought into the facility and worn on the deck must be clean.
• Children not yet toilet trained must wear a swim diaper.
• Guests are required to shower before swimming.
• Conduct inside the facility must be safe and courteous. Profane, abusive, or threatening language will not be tolerated.
• Management reserves the right to close the facility due to unsafe conditions.
• Admission into the facility may be refused to persons with potentially hazardous medical conditions.
• Please lock your belongings. The Fox Valley Park District is not responsible for the loss or theft of any personal items.
• Management may modify these regulations to ensure the safety of guests.
• Failure to abide by these regulations may result in disciplinary action and the possibility of ejection from the facility.
• Vigilance Awareness Training will be conducted. Testing provides aquatic staff with training when safety mannequins are placed into the pool for practice rescues.

Outside Food and Beverage Guidelines

The Fox Valley Park District now allows customers to bring their own food and beverages into our Outdoor Aquatic Facilities. Splash Country Water Park and Phillips Park Family Aquatic Center will offer Parker’s Snack Shack with pre-packaged snacks, ice cream, and beverages. As our guest, you have the following options for consuming food and beverage at our aquatic facilities. You may:

• Bring your own food and beverages within the restrictions listed below.
• You may order food and have it delivered right outside of the aquatic center to a designated zone for pick up. Patrons must use their pool receipt or membership card to re-enter the facility. Staff cannot accept deliveries.

Restrictions:

For the safety of our guests and facilities, if any of the above is found in your cooler/bags, staff will ask you to take it back out to your car or dispose of it before entry.

Text and Email Alerts

Sign up to receive TEXT and EMAIL alerts about Splash Country Water Park. Alerts provide you with timely information about weather-related closings. You may opt-out at any time. It’s super easy!

Here’s how:

1. Click here: RAINOUTLINE.COM
2. Choose Splash Country Water Park
3. Click Email & Text Alerts (on left side of page)
4. Follow instructions to sign up to receive alerts
5. Choose to receive alerts through email, text or both

Once you’re finished registering you’re set to go! OR… Download the FREE APP for iOS or Android.

Pool Closures

Reasons for Pool Closures

The Aquatics Supervisor or the Manager of Aquatics may close the pools under the following conditions:

Inclement Weather Guidelines

Opening and closing of the facility is subject to prevailing weather conditions, including cold weather, electrical storms, strong winds and heavy rains.

• The facility will close if the air temperature drops below 70 degrees (exception: private rental groups will have the option to cancel or continue with their rental if a closure of this nature occurs).
• If a guard while on duty should spot bad weather or lightning, he/she will blow their whistle, three short blasts and wait for a Supervisor or Manager.
• If lightning and/or thunder is detected in the area, the pool deck will be cleared and closed for 30 minutes and will not reopen until an all clear is issued.  If conditions force two consecutive 30-minute closures, the Aquatics Manager will evaluate the forecasted weather conditions and make the decision as to whether the facility will stay open or be closed.

Low Attendance

The pool may be closed at any time if attendance drops below 20 guests. Discretion will be left up to the Supervisor / Manager on duty. (This will not apply if there are children in attendance for swim lessons).

Fecal Incidents

In the event of fecal contamination, the pool will be evacuated for at least 30 minutes, during which time the Pool Manager will direct the proper procedures for sanitizing the pool according to the Illinois Department of Public Health.

Aquatic Maintenance

The pool will be closed anytime there are unsafe conditions or anytime a situation arises that would jeopardize the public health or safety of the people in attendance. This decision will be made by the Outdoor Aquatics Maintenance Manager or Aquatics Manager.

Delayed Opening & Early Closing Procedures

The pool will be closed for public swimming if the air temperature is 70 degrees or below, or at the manager’s discretion based on inclement weather, low attendance, or unusual circumstances.

Re-Entry & Refunds

Guests may leave and re-enter the park as needed throughout the day. Re-entry will be granted with a hand stamp obtained at Guest Services on the way out. Guests must show a hand stamp and day-of receipt to return.

Refunds will not be issued for daily admissions, due to inclement weather.

• If the pool closes within one hour of a guests’ arrival, guest will receive a pass to return any day within the current season. To receive a pass to return, daily admission guests will need to show their day-of daily admissions receipt.
• If the pool closes after guests have been in attendance for longer than one hour, they may return the same day only if the aquatic centers re-open. To re-enter daily admission guests will need to show their day-of daily admissions receipt and hand stamp and/or wristband.

PLEASE NOTE: The Fox Valley Park District reserves the right to close any aquatic center park or feature due to low attendance, staffing, safety of patrons and/or poor weather conditions.

Adult Lap Lane Swimming

One lap lane will always be available for lap swimmers ages 12 & up. To swim in the lap lane, swimmers must be consistently circle swimming.